qq789 believes that gaming should always be a source of entertainment — never a source of financial stress or personal harm. Our responsible gaming framework is built specifically for Pakistani players, with practical tools, clear guidance, and around-the-clock support to keep your experience positive and in control.
At qq789, responsible gaming is not a footnote in our terms — it is a core pillar of how we operate. We firmly believe that every player on our platform, whether they are spinning slots, betting on PSL cricket, or playing live dealer games, should be able to do so in a manner that is safe, informed, and fully within their personal boundaries.
qq789 has implemented a comprehensive responsible gaming programme tailored to the realities of Pakistani players. We understand that in cities like Karachi, Lahore, Islamabad, and Faisalabad, access to gaming entertainment is growing — and with that growth comes the responsibility to ensure our platform is never misused. We take that responsibility seriously.
qq789's responsible gaming commitment aligns with internationally recognised standards maintained by bodies such as GamCare and the International Gaming Standards Association (IGSA). While we do not link externally, we encourage all players to familiarise themselves with global problem gambling resources available through internationally licensed operators.
qq789 applies a strict minimum age requirement of 21 years for all players on our platform. This is non-negotiable. No individual under the age of 21 may register, deposit, play, or redeem winnings on qq789 — under any circumstances.
To enforce this, qq789 carries out robust Know Your Customer (KYC) verification during the registration process. Every new account must submit a valid government-issued identity document — typically your CNIC (Computerised National Identity Card) or passport — before any gameplay or financial transactions are permitted. Our verification team manually reviews documentation to confirm age, identity, and residential status.
Parents and guardians are strongly encouraged to utilise parental control software to prevent minors from accessing online gaming platforms. If you believe a minor in your household has accessed qq789, contact us immediately at [email protected] and our team will act within 24 hours.
Problem gambling — sometimes called gambling disorder — is a recognised behavioural condition that can develop gradually, often without the individual noticing until significant harm has already occurred. At qq789, we actively monitor for early warning signs across all player accounts and will reach out proactively when our systems flag concerning patterns.
Problem gambling can affect anyone, regardless of income, profession, age, or background. Some common warning signs include:
If you recognise two or more of these signs in yourself or someone you know, we strongly encourage you to use qq789's responsible gaming tools immediately or contact our support team for a confidential conversation.
qq789 provides every registered player with a full suite of responsible gaming tools, accessible directly from your account settings or by contacting our 24/7 live chat. Here is what is available to you:
Set daily, weekly, or monthly deposit caps in PKR. Once a limit is set, it takes effect immediately. Increases require a 7-day cooling-off period to take effect — decreases are immediate.
Define how long your gaming sessions can last before you receive an automatic reminder. You can also set hard session caps that log you out after a defined period.
Receive on-screen reminders at intervals you choose — every 30, 60, or 90 minutes — showing exactly how long you've been playing and your net account balance for the session.
Take a short break from qq789 — 24 hours, 7 days, or 30 days — without permanently closing your account. During this period, all deposits and gameplay are blocked.
Permanently or semi-permanently exclude yourself from qq789 for a minimum of 6 months, up to 5 years or indefinitely. Self-exclusion is irreversible during the chosen period. See Section below for full details.
Cap the maximum amount you can lose over a defined period. Once your loss limit is reached, further gameplay is automatically paused until the limit period resets or you contact support to review.
Self-exclusion is qq789's most powerful responsible gaming tool. When you self-exclude, your account is immediately suspended and you are blocked from accessing qq789 for your chosen exclusion period. This is not just a temporary restriction — it is a firm commitment between you and qq789.
Here is how self-exclusion works at qq789:
To initiate self-exclusion, contact our live chat team any time of day or email [email protected] with the subject line "Self-Exclusion Request". You do not need to give a reason — we will process it without question.
If you feel that gambling has become a problem in your life or the life of someone close to you, reaching out for help is the most important step you can take. qq789 strongly encourages affected players and their families to seek professional support.
While qq789 is an online gaming platform and does not provide clinical counselling services, we take every player welfare concern seriously. Our support team is trained to handle sensitive conversations with empathy and discretion. Contacting us about a gambling concern will never result in negative treatment of your account.
qq789 also acknowledges the resources of internationally recognised responsible gaming organisations. Players who seek additional information on problem gambling, treatment options, or self-help materials are encouraged to search for GamCare, Gamblers Anonymous, or BeGambleAware through their preferred search engine for internationally available guidance.
These are the principles every qq789 player should keep front of mind every time they log in.
Set a gaming budget that comes from your entertainment allowance — not your rent, groceries, or family savings. qq789's deposit limits make this easy to enforce automatically.
Losing is a normal part of any gaming activity. Chasing losses by increasing bets or extending sessions almost always makes the situation worse. Recognise when to stop and walk away.
Long, uninterrupted gaming sessions cloud judgment. Use qq789's session time reminders to build in natural breaks. Step away, have some chai, and return with a clear head.
Secrecy around gambling is an early warning sign. Be open with family members about your gaming habits. A trusted person who knows your limits can be a valuable check on your behaviour.
qq789 is an entertainment platform. Treat any winnings as a bonus — not an income stream. The moment you start relying on gaming to cover expenses, it is time to reassess.
qq789 provides deposit limits, session caps, cooling-off periods, and self-exclusion for a reason. These tools are free, instant, and private. Using them is a sign of strength — not weakness.
Tick any statements that apply to you over the past 30 days. If you check two or more, we encourage you to reach out to our support team.
This is an informal self-reflection tool only — it is not a clinical diagnosis. If any of these resonate, please contact our support team at [email protected] or use the live chat. We are here to help, not to judge.
qq789 wants you to enjoy cricket betting, slots, and live casino games for years to come. Set your limits before you play, use our tools whenever you need them, and reach out to our team the moment something feels off. Responsible gaming is a shared commitment.